It is not often that we need to call for help, but when we need it, we really do need it. We live in a small rural County and often citizens don’t realize that there are Deputies patrolling the streets of Payette County at all times of the day or night.
The Payette County Sheriff’s Office is a 24/7 operation. Our Dispatch Deputies are ready to take your emergency or non-emergency calls and dispatch help to you. Our Patrol Deputies are ready to respond to your residence or business as needed. When you wake up in the middle of the night to the neighbor’s dog, or a prowler it is ok to call into Dispatch and ask for a Deputy to come to your house. We have a Deputy on duty that we can send. The Jail Deputies are also working to maintain a secure and safe Jail.
The administrative offices for the Payette County Sheriff’s Office are open on Monday through Friday, excluding holidays, from 9:00 am to 5:00 pm. These offices are the Records Division, Civil Division, Administration, and Drivers License Division. All of our administrative offices are closed from noon to 1:00 pm. The Driver’s License Department is closed each day from 1:00 – 2:00 pm for lunch.
Payette County is very fortunate that we have a relatively small area of public lands where people can get lost or stranded in. We do have some public lands in the southern part of our County as well as the northeastern part of our County. If you are planning to go to these areas and enjoy our public lands, you should always tell someone where you are going and when you should be back. There is cell service in the majority of Payette County with the major cell providers. If you are not able to call for help, try to text 911. Sometimes a text message can get out when a phone call cannot.
If you find that you have gotten lost, the best advice is to stay put. If you start walking while rescue teams are looking for you it will make it more difficult to find you. If you see any aircraft or people in the area, try to signal them by using a signaling mirror or something reflective, or by waving a white piece of clothing.
The Sheriff’s Office owns 4-wheel drive vehicles and UTV’s that we use to respond to search and rescue efforts. We are also able to ask the surrounding jurisdictions to assist with the search.
It is not often that most citizens need to call the Payette County Sheriff’s Office and when they do, sometimes they wonder how they should contact us. We have three ways to call us. During an emergency you can call 911, or during an emergency you could text 911. At all other times you should call our non-emergency phone number, (208) 642-6006 ext. 1175.
This seems really simple at its onset, but I know that people wonder if their situation is what we would classify as an emergency for the purpose of using 911. We often get calls on an administrative line that should have been on a 911 line. We also get some calls on the 911 lines that should have been on an administrative line. The 911 phone system is designed to help streamline the process of getting help dispatched to your location as quickly and efficiently as possible. With that in mind it should be used when an emergency is occurring. This could be when you, a relative or a stranger needs an ambulance. In medical emergencies minutes can be very crucial in saving someone’s life. It should also be used when you see a wildland fire, or field fire that appears to be out of control. When you witness a structure fire, 911 is the best way to call for help. There are numerous reasons to use 911 as it relates to law enforcement. The question to ask yourself is do you or someone else need immediate help, is it a life or death situation, or can this wait a few minutes longer before you talk to a Deputy. Common 911 calls for law enforcement includes fights, domestic violence, unwanted subjects, vehicle collisions, prowlers, etc. These are all situations where someone’s safety might be in immediate danger. For all other situations, call our non-emergency phone number.
The next thing to think about is should I call 911 or text 911 and which one is better. Calling 911 with a voice call is the absolute best way to contact the Payette County Sheriff’s Office during an emergency. We are able to get information from you at a much quicker pace. We have numerous questions that are specifically designed to help us efficiently gather enough information to get resources to you at the quickest time possible. In addition to asking you questions, we have the opportunity to listen to your environment. Dispatch can hear things that are going on in the environment and directly give that information to the responding units. During a text 911 we do not have the chance to hear what is going on. We have some questions pre-typed, but it will take longer to get information transmitted back and forth while we are both typing our responses to each other. The location data is not as accurate with a text 911, as opposed to a voice 911 call.
I know that some people may be asking why you would ever want to text 911 if it is so inefficient. We have some citizens who live in our community that have limitations in hearing and speech. By having this service available, we give those individuals the opportunity to still contact 911 with devices that they have and use on a daily basis. There are times that a person may be involved in an accident that can leave them with temporary or permanent hearing or voice loss. Text to 911 will be the best way for them to contact 911. The third situation where texting 911 would be the best option is in any situation where you are afraid that if you were to make a sound, your safety would be in danger. There are times when you might have an intruder in your house and you could be hiding somewhere trying to get help, but not wanting to make any sound. Turn the sound off on your phone and text 911. We will always ask if you can call 911 instead of texting. Please reply with no, it would not be safe for me to call.
When you call or text 911, be ready to give us the following information:
Your Full Name
Your Phone Number
The address where the emergency is
What the emergency is
What kind of services you need
Payette County needs to have the ability to contact our citizens during emergencies or disasters. Payette County has used a service called Code Red for over a decade to provide this service to our community.
Code Red is a system where citizens have to sign up for the service in order to the get the notices from the Payette County Sheriff’s Office. We have over 9,000 phone numbers in our database from residents who have signed up for the service. We are able to call our residents, but also send text messages and emails.
We use this service to alert our citizens about missing children, dangerous suspects in their neighborhoods, evacuation orders, burn bans, and other emergencies. This service was used daily during the 2017 winter disaster. We used it to notify communities about the ice jams, flooding, cold temperatures, collapsing roofs and other pertinent information. We also used it during the 2019 Spring Flooding to alert residents to the rising river levels and flooding concerns.
The Payette County Sheriff’s Office appreciates everyone who has signed up for the service. We encourage all citizens to sign up for the service so they will receive all notices that are sent out by the Payette County Sheriff’s Office.
Some of the questions that are frequently asked are:
Most citizens only receive one phone call per year. This phone call typically comes after the Payette County Commissioners declare a burn ban, typically in late June. The personal information that residents enter into the system is safeguarded by Onsolve, the company that provides the Code Red product. Onsolve does not sell or distribute personal information to third parties. This guarantee also includes restricting the Payette County Sheriff’s Offices access to it. We are able to send messages through the system; however, we are not able to look up individual information on our residents. Our citizens are able to sign up for the service on our website, www.payettecounty.org just look for the "CodeRed Registeration" link near the bottom of the page.
Disaster can strike without warning and we need to be ready to provide for our families until help can arrive. Flooding is one of the most common disasters that Payette County experiences. Payette County also has the potential for other disasters to occur such as wildfires, severe weather, landslides, and earthquakes. During all types of disasters, it can be up to 72 hours before outside assistance arrives to help our citizens. Citizens should build an emergency kit that can provide for their needs for 72 hours. Ready.gov (https://www.ready.gov/kit ) has details about how to build and maintain your own kit. The following information comes from that website.
Make sure your emergency kit is stocked with the items on the checklist below. Most of the items are inexpensive and easy to find, and any one of them could save your life. Headed to the store? Download a printable version to take with you. Once you take a look at the basic items, consider what unique needs your family might have, such as supplies for pets or seniors.
After an emergency, you may need to survive on your own for several days. Being prepared means having your own food, water and other supplies to last for at least 72 hours. A disaster supply kit is a collection of basic items your household may need in the event of an emergency.
Basic Disaster Supplies Kit
To assemble your kit, store items in airtight plastic bags and put your entire disaster supply kit in one or two easy-to-carry containers such as plastic bins or a duffel bag. A basic emergency supply kit could include the following recommended items:
Additional Emergency Supplies
Consider adding the following items to your emergency supply kit based on your individual needs:
Maintaining Your Kit
After assembling your kit, remember to maintain it so it’s ready when needed.
Kit Storage Locations
Since you do not know where you will be when an emergency occurs, prepare supplies for home, work and vehicles.
A candidate that believes in partnership with citizens to make our communities safer.