The Payette County Sheriff’s office has operated a countywide consolidated Dispatch Center since 1982. We have continually sought out improvements to help serve our citizens better. Some of these improvements included an upgraded 911 phone systems to automatically share resources with Washington County. We implemented Text-to-911 to help our citizens connect with us better. Our Dispatchers handle hundreds of 911 calls every day. They have specialized training and tools to help callers get the help they need.
When calling 911 on a voice call, be ready to answer some questions that the Dispatcher will have. We will always ask for your name, phone number, location of the emergency and what the emergency is. Having this information readily available will help us get to a faster start on dispatching emergency response units to you. When texting 911, know that we will be asking the same questions. If you include that in your initial text, it will help us get units dispatched faster.
Our dispatch center typically operates with up to 4 Dispatchers working at a time. We have staggered our shifts so that we have adequate coverage during our busy times of the day. One of the comments we often get from callers is questioning why they have not heard us dispatch any units. Often times the other Dispatchers on duty are dispatching units while you are speaking with one of the Dispatchers on the phone. When possible, we will keep you on the phone during the whole process and let the other Dispatchers dispatch the units to your location.
Please make sure to stay on the phone with our Dispatchers. They have numerous questions to ask while responders are heading your way. These questions help us to know how many responders are likely needed, which types of responders we should send, equipment they should bring with them and what their first actions should be when arriving on scene. All of these things help us provide the best service when we get there.
A candidate that believes in partnership with citizens to make our communities safer.